Welcome to MicroBikiniDeals.com! We strive to ensure that every purchase you make brings you joy and satisfaction. However, we understand that sometimes things don’t work out as planned. To make your shopping experience as smooth as possible, we’ve outlined our return and refund policy below.
Return and Refund Policy
1. Return Eligibility
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may be eligible for a return if:
- The item is in its original, unworn condition with all tags and packaging intact.
- The item is returned within 30 days of the delivery date.
- Swimwear, lingerie, and other intimate items are non-returnable due to hygiene reasons. Please check the product description carefully before purchasing.
2. How to Initiate a Return
To initiate a return:
- Contact Us: Email us at [email protected] with your order number and reason for the return. We will provide you with a return authorization and detailed instructions.
- Prepare the Package: Pack the item securely in its original packaging. Include a copy of the original receipt or order confirmation inside the package.
- Ship the Item: Send the package to the return address provided in your return authorization email. Please note that you will be responsible for the shipping costs of returning the item unless the return is due to an error on our part.
3. Refund Process
Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. If everything is in order:
- Refund Method: We will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
- Restocking Fee: A restocking fee of 10% may apply to returns that are not due to our error. This fee will be deducted from your refund amount.
4. Exchanges
At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact Us Immediately: Email us at [email protected] within 7 days of receiving your order. Include photos of the damaged or incorrect item, along with your order number.
- Resolution: We will work to resolve the issue promptly, either by providing a replacement or issuing a full refund. Shipping costs for returning damaged or incorrect items will be covered by us.
6. Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Swimwear, lingerie, and other intimate apparel.
- Items marked as non-returnable in the product description.
7. Contact Us
If you have any questions or need further assistance with your return or refund, please contact our customer service team:
Email: returns@microbikinideals.com or fill contact us form by clicking here.
We’re here to help ensure that your shopping experience with MicroBikiniDeals.com is a positive one. Thank you for choosing us, and we look forward to serving you again!
Disclaimer: This return and refund policy is subject to change. Please review our policy periodically for updates.